• FAQs

    Have a quick question? Check out our FAQ page for a quick answer.

    Gradient FAQs 
  • CHAT

    Have a question? Click the chat bubble in the lower right hand corner to start a chat.

  • HOURS OF OPERATION

    We are available Monday - Friday from 9:00AM to 5:00PM ET.

How do I get in touch with Gradient's support team?

The best way to get in touch with our support team is to fill out this form.

We will respond to you within 1 business day during our normal hours of operation: Monday through Friday from 9:00AM - 5:00PM ET.

Contact Support

How do I get in touch with the Gradient team?

Fill out the form below and we will reach out with a response between 2-3 business days.

Contact Sales

Gradient How-To Videos

How to Install a Gradient Window Heat Pump

Using the Built-In Interface

Maintenance: Periods without Power

Maintenance: Cleaning the Condensate Filter

Maintenance: Cleaning the Air Filter

File a Warranty Claim

Visit our warranty page for information on how to file a warranty claim on your Gradient window heat pump