• FAQs

    Have a quick question? Check out our FAQ page for a quick answer.

    Gradient FAQs 
  • CHAT

    Have a question? Click the chat bubble in the lower right hand corner to start a chat.

  • PHONE CALL

    Call our Support team by dialing 646-814-4281.

    We are available Monday through Friday from 9am to 5pm EST.

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Fill out the form below and we will reach out with a response between 2-3 business days.

Contact Sales

Gradient How-To Videos

How to Install a Gradient Window Heat Pump

Using the Built-In Interface

Maintenance: Periods without Power

Maintenance: Cleaning the Condensate Filter

Maintenance: Cleaning the Air Filter

File a Warranty Claim

Visit our warranty page for information on how to file a warranty claim on your Gradient window heat pump