Quick Access Links
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Technical Specifications Sheet
Download Technical Specs -
All-Weather Installation Manual
Download Install Manual -
Quickstart User Guide
Download User Guide
Contact Support
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CHAT
Have a question? Click the chat bubble in the lower right hand corner to start a chat.
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PHONE CALL
Call our Support team by dialing 646-814-4281.
We are available Monday through Friday from 9am to 5pm EST.
How do I get in touch with Gradient's support team?
The best way to get in touch with our support team is to fill out this form.
We will respond to you within 1 business day during our normal hours of operation: 9 am to 5 pm EST.
How do I get in touch with the Gradient team?
Fill out the form below and we will reach out with a response between 2-3 business days.
Gradient How-To Videos
How to Install a Gradient Window Heat Pump
Using the Built-In Interface
Maintenance: Periods without Power
Maintenance: Cleaning the Condensate Filter
Maintenance: Cleaning the Air Filter
File a Warranty Claim
Visit our warranty page for information on how to file a warranty claim on your Gradient window heat pump
